Website Privacy Policy

01Information We Collect

We collect information directly provided by parents or legal guardians during student registration, as well as limited technical data generated when interacting with our online learning tools:

• Parent & Legal Guardian Details: Full legal name, billing address, primary telephone number, email address, and payment card information (processed via PCI-compliant gateways; we do not store full payment card numbers on our servers).
• Student Profile Information: Student's full name, grade level, school, academic progress logs, SOL test results, subject focus areas, and virtual whiteboard work products submitted during sessions.
• Session Audio & Video Recordings: Virtual tutoring sessions may be recorded solely for internal quality assurance, tutor monitoring, safety oversight, and student session review.
• Technical Diagnostics: IP addresses, device identifiers, browser types, and session connection timestamps necessary to maintain security and virtual classroom reliability.

02COPPA Compliance & Children's Privacy Protections

AGC Tutorials LLC strictly complies with the federal Children's Online Privacy Protection Act (COPPA) regarding all student data for children under 13 years of age:

• Parent-First Registration Requirement: We do not permit children under 13 to create accounts or register independently. All student enrollments must be completed by a parent or legal guardian.
• Verifiable Parental Consent (VPC): Electronic execution of our Educational Services Agreement combined with payment processing on www.agctutorials.com constitutes Verifiable Parental Consent.
• Strict Non-Commercialization Guarantee: Student data is never used for commercial advertising, marketing profiles, or targeted ad delivery.

Our guarantee: WE NEVER SELL, RENT, LEASE, OR TRADE STUDENT PERSONAL DATA TO THIRD PARTIES.

03How We Use Collected Information

Personal data is processed strictly for operational, instructional, and legal necessity, including:

1. Scheduling, delivering, and personalizing online and in-person tutoring instruction.
2. Managing tuition billing, payment processing, and state grant or microgrant claims (e.g., ClassWallet).
3. Communicating session notes, academic evaluations, and student progress reports to parents.
4. Ensuring platform integrity, security verification, and administrative audit logging under Virginia law.

04Information Sharing & Third-Party Service Providers

We do not monetize or publicly disclose personal data. Personal information is disclosed only under the following strictly controlled circumstances:

• Vetted Operational Partners: Trusted service providers supporting our digital infrastructure (e.g., secure video conferencing tools, database hosting, and payment gateways) operating under strict contractual confidentiality obligations.
• Government Grant & Voucher Administrators: For families utilizing state educational vouchers or grants (such as Virginia K-12 Learning Acceleration Grants or ClassWallet), attendance logs and invoice validations are transmitted to portal administrators for disbursement authorization.
• Legal & Regulatory Mandatory Compliance: When required by court order, legal subpoena, or applicable state/federal law to protect the safety, rights, or property of our students, staff, or business.

05Parental Data Control & VCDPA Privacy Rights

Parents and legal guardians retain full control over personal information collected regarding their minor children. In alignment with federal privacy laws and Virginia privacy standards, parents possess the right to:

1. Inspect & Review: Request full access to inspect all personal data and educational records maintained regarding their child.
2. Rectify & Correct: Request prompt correction or updating of inaccurate personal or academic details.
3. Delete & Anonymize: Request the deletion of student personal information, subject to statutory record-retention requirements under Virginia accounting and tax laws.
4. Revoke Consent: Withdraw consent for ongoing data collection (which may require service termination if data is necessary to deliver tutoring).

06Data Security Safeguards & Retention Standards

We maintain comprehensive technical, physical, and administrative safeguards to secure student data from unauthorized access, alteration, or disclosure. Security controls include full SSL/TLS encryption across www.agctutorials.com, restricted role-based staff access, and secure password protocols.

Data Retention Schedule: Student work products and diagnostic data are retained only for the duration of active enrollment plus three (3) years to satisfy state compliance audit rules, after which digital records are permanently deleted or anonymized.

07Policy Modifications & Updates

We reserve the right to amend this Privacy Policy periodically to reflect technological shifts or statutory updates under Virginia and federal law. Revised policies will be published on www.agctutorials.com/privacy with an updated effective date. Continued enrollment or website usage constitutes acceptance of revised terms.